Hawaiian waiving change fees due to storm
Hawaiian Airlines will be waiving reservation change fees and differences in fares for customers who need to change their travel plans due to winter storm Nemo, the airline announced Thursday night.
Effective immediately, customers holding tickets issued on or before Wednesday for travel on Hawaiian Friday and Saturday between the East Coast (including travel connecting in the East Coast) and Hawaii will be permitted to change their reservations without charge to flights departing before Tuesday.
All change fees and applicable differences in fares will be waived provided the changes are made prior to the departure time of the originally scheduled flight and are made in the same class of service, based on seat availability.
All flight changes must be made by Hawaiian personnel in its reservations department or at the airport. Normal refund rules apply.
Customers needing assistance should call Hawaiian’s reservations department toll-free at (800) 367-5320.