App may reduce calls but don’t expect response

Has anyone attempted to report problems to the county through its new app called COMConnect? After all the hoopla rolling it out, the new app has done little more than reduce the number of calls to the Mayor’s Office.

This app allows one to report problems such as illegal dumping, abandoned vehicles, poor roadway maintenance and safety and sanitation problems at county parks. Photos and GPS coordinates can accompany the reports.

But don’t expect a response from the Mayor’s Office nor anything to be done about the problem. I’m certain the reports end up in the mayor’s electronic round file.

Richard Willer

Wailuku

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