Over the past several years, I have had the distinct privilege to work and get acquainted with University of Hawaii Athletics Director Jim Donovan. I know Jim to be an honest, dedicated and caring person. I've seen him interact with UH sports fans, and more importantly, listen to them give him "sports advice." The patience that he displays gives the impression that the person he is conversing with is the most important fan to the university. Government needs more people like Jim, who are not too busy for the people that we serve.