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Hawaiian Electric warns of fake caller scam

August 13, 2013
The Associated Press

HONOLULU (AP) - Hawaii's major utilities say an increasing number of their customers have been victims of telephone scams.

According to Hawaii News Now, Hawaiian Electric Co. and its subsidiaries say dozens of small businesses have reported getting calls alleging that their electricity bill is delinquent.

Hawaiian Electric spokesman Jim Alberts said Monday that the scams seem to target mostly ethnic restaurants and have become more sophisticated.

Customers say the caller ID shows that the calls are coming from a Hawaiian Electric company, according to authorities.

Officials say the scammers are using commercially available technology to mimic the utilities' caller ID.

Alberts says customers need to exercise extreme caution. They can call their utility's customer service department directly if a call seems suspicious.



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