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Expanded, new phone appointments to ask about unemployment

The Maui News

The state Department of Labor & Industrial Relations will offer expanded and new telephone appointments for unemployment related inquiries, the department announced Thursday.

Nearly 1,700 weekly telephone appointments are available as follows:

• Adjudication: 30-minute appointments will be offered Monday through Wednesday, with the first appointment held on Monday.

• General unemployment insurance claims: 20-minute appointments will be offered Monday through Friday, with the first appointment on Sept. 7.

• Employer Services: 30-minute appointments will be offered Monday through Friday, with the first appointment on Sept. 7.

• Pandemic Unemployment Assistance (PUA): 30-minute appointments will be offered Monday through Wednesday with the first appointment on Sept. 7.

“The 1,692 appointments available weekly will facilitate resolution of all types of unemployment insurance and assistance issues while helping ensure the safety of our customers and staff during this current delta-driven COVID-19 outbreak,” DLIR Director Anne Perreira-Eustaquio said in a news release. “The efficiencies of this new appointment system will allow us to provide higher service levels than an in-person approach.”

Appointments are now open for adjudication. All other telephone appointments will open on Tuesday. All appointments can be scheduled online at labor.hawaii.gov/ui/appointments/.

Appointments must be scheduled with the appropriate section.

General unemployment insurance appointments must also be arranged with the appropriate island office where the individual lives.

Language interpretation services can be requested. Appointments are restricted to the registered person on the schedule.

For more information, visit hawaiiunemploymentinfo.com/.

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