Ask The Mayor

Mayor Alan Arakawa answers some of the most-asked questions submitted to his office staff.

Q: I know the elections are over but when is the switch officially happening?

A: My administration is still in office and working until the end of the year. During that time, we will have some meetings with Mayor-elect Mike Victorino and members of his administration to ensure a smooth transition. The first official day of the Victorino administration will be Jan. 2.

Q: Will the new mayor answer “Ask the Mayor” requests (questions)?

A: That topic will definitely be one of the subjects brought up during these transitional meetings that we plan to have between now and the end of the year with officials in the incoming Victorino administration.

Q:  Is it true you can text 911 in Maui County and can you also text the nonemergency police line (244-6400).

A: Yes you can text “911” as long as your cellphone has a text-enabled data plan and location service turned on. Maui Police Department officials say the text messages must be brief, contain no abbreviations and provide a location of the emergency and a description of what’s happening. Messages are limited to 160 characters per text. However, you cannot text the nonemergency police line at 244-6400.

* Want to Ask the Mayor? Submit your Maui County related questions to Mayor Alan Arakawa by email at, by phone at 270-7855 or by mail at 200 S. High St., ninth floor, Wailuku 96793. Questions submitted will be considered for inclusion in the “Ask the Mayor” column; to request a personal response to a concern, email