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Ask The Mayor

Mayor Michael Victorino answers some of the most-asked questions submitted to his office staff.

Q: I love the work that you are leading to track down illegal short-term rentals. However, I have some issues regarding long-term tenants, including parking overflow in front of my house and houses rented to multiple groups rather than a single group. I hope I was able to explain both sides of this problem and not just one side.

A: My staff reached out to our Planning Department for help with this response. Generally, parking on the side of the street is legal. Locations where parking is not legal are documented in Maui County Code Chapter 10.48 — Stopping, Standing and Parking. Typically, you will also see “No Parking” signs where street parking is not legal. Any individual interested in parking on the side of the road must park in a legal location and walk to their destination.

Maui County Code regarding parking requirements, 19.36B — Off-Street Parking and Loading, was updated at the end of 2018 to increase parking requirements for residential uses. Residences built prior to this update may have different parking requirements. For many years it was two vehicles per dwelling. As “Nonconforming,” or grandfathered, properties come to the county for permits they will be required to meet the current code.

Each single family dwelling (or accessory dwelling) should be rented to one family. The County of Maui defines a “Family” as an individual living alone or a group of two or more people related by blood or marriage and their legal issue living together as a single housekeeping unit in a dwelling unit and in which two boarders unrelated by blood may be living on a long-term residential basis.

A family may also be defined as no more than five unrelated people living together as a single housekeeping unit. In addition, eight or fewer persons who reside in residential facilities monitored and/or licensed by the state pursuant to Chapter 46-15.3 of the Hawaii Revised Statutes shall constitute a family. Resident managers, supervisors or operator and operator’s family shall not be included in the resident count.

If you feel that your neighbors do not qualify as a “Family” and would like to file a complaint against them for investigation by the County of Maui, please file a Request for Service to initiate that process. You can do this online at www.mauicounty.gov/1776/Request-for-Service.

For more information, call the Planning Department at 270-7735.

* Want to Ask the Mayor? Submit your Maui County related questions to Mayor Michael Victorino by email at askthemayor@mauicounty.gov, by phone at 270-7855 or by mail at 200 S. High St., ninth floor, Wailuku 96793. Questions submitted will be considered for inclusion in the “Ask the Mayor” column; to request a personal response to a concern, email mayors.office@mauicounty.gov.

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