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Ask The Mayor

Mayor Michael Victorino answers some of the most-asked questions submitted to his office staff.

Q: With the closing of the Pukalani Division of Motor Vehicles and Licensing Center for repairs, has staff been added at the Kahului DMVL office to handle the load?”

A: Mahalo for your question and concern. I can confirm that all of the Pukalani DMVL staff have been reassigned to our Kahului DMVL Office to accommodate the increased traffic.

The reality is that business conducted at the DMVL takes time and it can result in long lines. However, we’ve taken steps to help alleviate the demand on our Kahului office by hiring additional staff who are currently being trained on the various services we provide to residents.

As you may know, the Pukalani office is closed as part of the major improvements project at the Mayor Hannibal Tavares Community Center. This extensive renovation includes the replacement of deteriorated wood members; structural repairs; asphalt roofing and gutter replacement; and repainting of the interior and exterior (including lead paint abatement). It also calls for the removal and replacement of the VCT (vinyl composition tile) flooring, fire alarm system, rewaterproofing of the second-story lanais and other related improvements.

I am very excited to be able to improve and fix this important facility for our Upcountry residents. As a reminder, access to the Upcountry Pool next to the center is not affected by the closure.

While we continue to repair the center and office, our DMVL staff wanted to provide these tips for your next trip to their office:

Fridays and Mondays are the busiest days — instead, come in the middle of the week.

The hours between 11 a.m. and 2 p.m. are busier — instead, come as close to opening as possible or after 2 p.m.

Hawaii vehicle registrations expire at the end of the month, as a result, wait times are much longer on the last and first weeks of the month. Consider mailing in your registration renewal or doing it online at mvr.ehawaii.gov/renewals/index.html, or visiting one of our self-service terminals, which can be found at Safeway stores and soon to be inside the county building.

Come to the DMVL prepared with the proper documents. You can find this out by calling our Call Center at (808) 270-7363, or visiting the DMVL website at www.mauicounty.gov/1328/Motor-Vehicle-Licensing.

Hawaii driver’s licenses and state IDs may be renewed six months before expiration. Plan ahead and renew early. Online appointments for the Kahului office are available for these transactions.

Check the current number of waiting customers and wait times on the DMVL website at www.mauicounty.gov/1328/Motor-Vehicle-Licensing.

Q: Lower Honoapiilani Road from Hoohui Road going north for a quarter of a mile is in need of professional attention due to flooding and potholes. Please check and move this repair to the top of the list. The rest of the road is in great shape.

A: Thank you for your email and I can tell you that this section of Lower Honoapiilani Road, between Hoohui Road and Omaikai Place, is slated for resurfacing by the end of 2020.

Our Department of Public Works needs to install a new sewer force main along this stretch of roadway before the paving work is completed. The force main project is anticipated to begin in the first quarter of 2020.

I want to mahalo our department for working very hard recently to improve many of our roads throughout the County of Maui. I also want to thank the public for their patience while these necessary infrastructure improvements are constructed! Happy Holidays, everyone!

* Want to Ask the Mayor? Submit your Maui County related questions to Mayor Michael Victorino by email at askthemayor@mauicounty.gov, by phone at 270-7855 or by mail at 200 S. High St., ninth floor, Wailuku 96793. Questions submitted will be considered for inclusion in the “Ask the Mayor” column; to request a personal response to a concern, email mayors.office@mauicounty.gov.