2,450 misprinted driver’s licenses, state IDs issued in February
The Maui News
A total of 292 driver’s licenses and state identification cards in Maui County will require reprinting after thousands of misprinted credentials were issued across the state in February, the Department of Transportation announced Monday.
The misprinted credentials include the text “Hawaii” on the front of the cards in sans serif font instead of the standard script font, an error that was caused by a hardware change by the card vendor, Thales, the DOT said. While the error has been corrected, Hawaii residents who received a driver’s license or state identification card in February are encouraged to check their cards to see if they have a misprinted credential.
A total of 2,450 misprinted credentials were mailed out and will require reprinting, including 1,684 in Honolulu County, 353 in Hawaii County and 121 in Kauai County.
The vendor will issue replacements at no cost to those affected by the misprint, the DOT said. Replacement cards will begin to be reissued this month.
In the meantime, credentials with the misprint can be used normally because they have the proper security features in place, the DOT said. The Transportation Security Administration and law enforcement statewide have been notified and provided samples of the printing error, and they have agreed to treat the misprinted credentials as a valid form of identification.
Maui County residents can contact the local driver’s licensing office for questions at (808) 270-7363.
- A partially blacked out driver’s license properly printed with “Hawaii” in script font. DOT photos
- Misprint with “Hawaii” in sans serif font.






