Nearly two years after the August 2023 Maui wildfires, many survivors are beginning to repair and rebuild their homes, but that hopeful news has been tainted a bit by a number of scammers attempting to prey on those recovering.

As a result, FEMA is encouraging survivors hiring a contractor to beware of fraud and do their due diligence. Survivors should question contractors and remain vigilant to ensure they are engaging with legitimate entities.

According to FEMA, property owners should make sure contractors are reputable and licensed and have all the proper permits. Owners should document all actions with notes and photos, which might include business cards and license plates.

Just how many scammers have been reported is hard to ascertain. William Nhieeu of the state Department of Commerce and Consumers affairs said the department does not maintain a list of complaints or final actions regarding individuals or entities deceptive or unfair practices relating to Lahaina.

FEMA also urges consumers to do their homework and research prospective contractors. The agency says scam artists often come to property owners offering services either in person, by phone or email, and owners should be vigilant about solicitors.

Another tip FEMA recommends is to never offer financial information over the phone and to know exactly with whom you are dealing.

FEMA recommends getting estimates from multiple contractors and to immediately reject any offers that seem too good to be true.

Property owners should request and verify references from past customers, and make sure contracting companies are licensed and bonded and have secured all the proper permits.

If in doubt, people can contact the Better Business Bureau, www.bbb.org, and do internet searches for verification.

Fraudulent firms often change their names frequently, so residents should search the web for the firm’s address and phone number, and include terms like “review,” “scam” and “complaint.”

Call the Regulated Industries Complaints Office at (808) 587-4272 to report unlicensed contractors.

FEMA also urges the public to get agreements in writing and to read the contract carefully and to consult an expert if there is language you don’t understand. Residents should not sign contracts with blank spaces that need to be filled in.

The contract should detail all work to be performed, the costs, the projected completion date and how to negotiate changes and settle disputes.

Consumers are urged to verify insurance. Contractors should have disability and workers’ compensation insurance. If they don’t, you may be liable for accidents on your property, and finally, get everything in writing.

If you suspect a scammer, any potential fraud should be reported to your local law enforcement agency. You can also call the free FEMA Disaster Fraud Hotline at 866-720-5721 available 24-hours a day.

For more on wildfire recovery efforts, go to www.mauirecovers.org.